The Complaints Team extended the response time for the player to provide necessary information, but ultimately, due jest to a lack of response, the complaint państwa rejected. The player from Germany had been waiting for a withdrawal for less than two weeks. The issue arose due owo the casino’s claim that she had violated the maximum bet rule while having an active bonus, which resulted in the confiscation of her winnings. The player from Albania had experienced difficulties withdrawing his winnings from an internetowego casino. His withdrawal requests had been repeatedly cancelled due to various reasons, despite having provided all necessary proofs.
Player’s Winnings Were Confiscated Due Jest To An Alleged Bet Limit Breach
We marked the complaint as ‘resolved’ in our układ and appreciated the player’s cooperation. The player from Ecuador had reported that his online casino account had been blocked without explanation after he had attempted owo withdraw his winnings. He had claimed that the casino had confiscated his funds amounting to $77,150 ARS, alleging violation of terms and conditions. Despite our efforts to mediate, the casino had not initially responded owo the complaint. The player from Australia is having trouble making a withdrawal from Hellspin Casino.
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The process państwa simple and secure, so I’d recommend Hell Spin to anyone seeking fast, reliable payouts. Hell Spin’s withdrawal limits should suit casual players, but they may be too low for high rollers. The player from Brazil has been accused of irregular play and had his winnings withheld. The player struggles owo withdraw his money as the request is keep getting rejected. The player struggles jest to withdraw his money due ongoing verification. Internetowego casinos frequently impose limitations on the amounts players can win or withdraw.
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After successfully providing the required documentation, the casino claimed he had a duplicate account, which led to a rejected withdrawal. The issue państwa resolved after he submitted another photo of himself along with proof of address, resulting in the casino finally processing his payout. We marked the complaint as ‘resolved’ in our układ following this confirmation. The player from Germany was accused of breaching bonus terms żeby placing single bets greater than the allowed ones. At first, we closed the complaint as ‘unresolved’ because the casino failed owo reply.
- The player from Germany had been waiting for a withdrawal for less than two weeks.
- The site also offers excellent customer service, and there are loads of bonuses too.
- As a result, we could not proceed with the investigation and had to reject the complaint.
- HellSpin Casino scored an Above average Safety Index of sześć.dziewięć, which means it could be viable option for some players.
- The process was simple and secure, so I’d recommend Hell Spin owo anyone seeking fast, reliable payouts.
- Take a look at the explanation of factors that we consider when calculating the Safety Index rating of HellSpin Casino.
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She stated that her withdrawal request państwa canceled after she had been repeatedly asked to provide personal data and photos. The Complaints Team reviewed the evidence and determined that the casino’s actions were justified due to a breach of terms regarding multiple accounts. Consequently, the complaint was rejected as unjustified, and the player państwa informed of the decision. The player from Austria had had an issue with withdrawing his winnings from Vave Casino due jest to a discrepancy between the min. withdrawal amount and his winnings from a no-deposit premia hellspin casino bonus. The player had had €50 in his account but the min. withdrawal set by the casino had been €100.
- Hell Spin is a fiery przez internet casino that offers a vast range of games, a polished user interface and very quick payouts.
- Whether you’re a fan of timeless table classics or crave the excitement of live-action gameplay, this mobile casino has a great variety owo choose from.
- Despite providing various proofs of payment, including receipts and screenshots, the withdrawal request remained denied, leading to frustration with the process.
- This Australian casino boasts a vast collection of modern-day slots for those intrigued by bonus buy games.
- It should be understood that the availability of payment methods may differ from the location of the user.
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The player from Australia had requested a withdrawal less than two weeks prior to submitting the complaint. The player reported that the casino had refused owo accept his documents and cancelled his withdrawal. Frustrated with the situation, the player decided jest to wager his winnings and requested owo close the complaint. As a result, we had closed the complaint due owo the player’s decision owo use his winnings, thus ending the withdrawal process. The player from Switzerland had a confirmed withdrawal pending for 16 days. The player państwa eventually asked to provide a new IBAN and resubmit documents, leading jest to further delays.
- And, it is worth noting, she succeeds – since the launch, the institution already has many regular customers who have managed jest to appreciate the high level of service and security.
- Therefore, after gathering all available information, we consider the complaint unjustified.
- The Complaints Team reviewed the evidence and determined that the casino’s actions were justified due jest to a breach of terms regarding multiple accounts.
Because of this complaint, we’ve given this casino 4,435 black points. You can find more information about the complaint and black points in the ‘Safety Index explained’ part of this review. I felt safe and secure when using the Hell Spin site mężczyzna nasza firma phone and desktop. The connection is secure, with a valid security certificate, and it uses encryption to protect players. I checked the site’s security record, and I couldn’t find evidence of any hacks or breaches.
As a result, the player lost 7000 EUR in the last week and sought a refund and permanent account closure. The player from Bosnia and Herzegovina had been waiting for a withdrawal for less than two weeks. The Complaints Team acknowledged the delay and advised her to wait for the processing period, which could take up jest to czternaście days.
