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Later, the complaint was rejected again due to the player’s unresponsiveness. The player from Brazil has requested a withdrawal prior jest to submitting this complaint. The player from Germany has requested a withdrawal five days prior jest to submitting this complaint. We rejected the complaint because the player didn’t respond jest to our messages and questions.
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The casino’s live chat informed the player that he did not qualify for the premia due jest to high bonus turnover. The player had sought a refund of his deposit but was told by the casino that he had jest to trade it three times before it could be refunded. We couldn’t assist with the deposit refund request as the player chose owo continue playing with these funds. The player from Italy państwa facing challenges with withdrawing his winnings amounting jest to 232,000 € from Hellspin Casino. Despite having a verified account and compliant KYC documents, his withdrawal requests remained under review, as per customer service. We also informed him about the casino’s withdrawal limits based pan VIP stan.
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